好人生

Since the establishment of VHS, we have provided value-added solutions for more than half Chinese insurance companies.
“Client First” as our primary goal, we provide the end-users of any healthy state with the both physical and mental consulting service, the support service during the diagnosis and treatment, as well as the multiple services including online and offline health workshop and salon. Our goal is to increase customer stickiness and achieve a complete value-addition of health insurance.

Examples of product value-added solutions

Our solutions, including family health counselors, green channel of diagnosis, second opinion, oversea diagnosis, mental consultation, online service, bring the end-users health risk management service mentally and physically, which is a definite powerful leverage during the sale process and an important bolster for insurance company.

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Family Health Counselor

They solve the health confusions for client about diet, health, sport, prevention from the common diseases, medicine usage, recovery, and offer improving advice with aspect to lifestyle and health knowledge.

Advantage: swift, efficient, qualified, professional, objective
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Green Diagnosis Channel

When clients feel uncomfortable and need to go to hospital, we will swiftly coordinate and select the most suitable hospital and doctor within the VHS medical network.

Advantages: Reasonable medical plan, avoid repeated diagnosis and delay in treatment.
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Second Opinion

When clients are suspected or diagnosed an illness and seek for chances for explicit and optimal treatments, we will help the client to understand and improve the current diagnosis and treatment plan within the VHS’s medical service network.

Advantages: No leaving home, enjoy the bonus of the global top-tier medical resources, receive professional and complete medical suggestion.
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Oversea Treatment Coordination

When clients are suspected or diagnosed with some illness and seek for a chance for oversea treatment, VHS will utilize its network to provide such service, including treatment arrangement and make an appointment, medical interpreter, concierge service and etc.

Advantages: There is a medical coordinator with medical background, professionally smoothing the oversea treatment process.
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Mental Consultation (Psychological Relief for Serious Illness)

Professional medical experts from VHS will work together with the client, to handle with challenges such as work pressure, couple relationship, emotion management, interpersonal relationship, children and family. Also, with psychological suggestion, our medical experts will comfort client’s fear, sadness and desperation, depression triggered by physical serious illness or post-surgery period. With attaching significance to correct emotion recognition as well as self-acceptance, our experts will comfort the client by overcoming mental barriers, altering negative awareness and tendency, solving mental confusion.

Advantages: Professional mental counselor will help client to overcome negative awareness and solve mental confusion
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Online Service

A wide range of online health management platform, including Extreme Excellent Doctor System (Intellectual Prognostics and Triage System), Health Assessment, Mental Assessment, Health News, Online Health Consultation, Interpretation of physical examination, Mother Treasure Book and etc. This could be customized according to the Api of Insurance companies.

Advantages: Convenient, flexible, instant, open, embedded in WeChat or APP.

Successful Cases

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Product Value-added Solutions for Some Joint Ventures Company

A joint venture insurance company has cooperated with VHS to create a value-added service system for its insurance customers since 2011. Through years of operation, it has now provided universal health management services for regular customers and fine-tuned customers who meet the required standards. Through a reasonable scalar system, the insurance customers' sense of honor and belonging are effectively enhanced. Through a variety of product cooperation, different health management services have been flexibly designed for different products. According to customer demands, we have provided telephone doctors, green channel, diagnosis second opinion, and overseas medical treatment products. In addition, VHS also provides advanced VIP customer service for the insurance company, and the customer enjoys the honorable treatment in the process. Among them, most customers have good feedback on the service of green channel and diagnosis second opinion.


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